Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.


Services means the selling of physical and non-physical goods and services.

the Website means the website

We / Us etc means Crazy Wacky Super Store and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice. 


The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services. 

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:


The trademarks and logos contained on this Website are trademarks of Crazy Wacky Super Store.  Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Queensland, Australia.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Other terms

Use of this Website

By using this website, you (the user) consent to providing your email, contact and personal details whether it be input manually by yourself (the user) or automatically by software installed on this website by us and our third parties. You (the user) release us of all liability associated with the collection of your personal details including emails and other personal details.

Damage, Hacking and Unlawful Use

You (the user) agree by using this site that you will not intentionally damage, hack or use this website unlawfully.

Shipping times

You the user/ buyer/ third party acknowledge and agree to the following:

Our average shipping time is between 15-28 Business days on orders.

Please kindly bear in mind that natural and man-made disasters, public holidays, government to business and government to government instability, wars and blockades will slow down shipping times. These delays are out of the ordinary powers of Crazy Wacky Super Stores. You (the buyer and/or involved third party) acknowledge and agree that once your order is in the post that we are not liable for any damage or delay’s to shipping.

Delays to shipping times should be directed to the shipping company responsible for your order. These details would have been emailed to you.

We apologise for the inconvenience this has caused you.

Order Processing Time

You the user/ buyer/ third party acknowledge and agree to the following:

Order processing times are in addition to shipping time. Our company takes no more than 7 to 10 business days to process your order.

Order’s are usually processed the next business day and quality assurance inspections are undertaken. If your order is deemed defective then we will either order a new product for you from our warehouse or source a new product directly from the manufacturer depending on product availability. This is down automatically by our warehouse manager. These issues can add up to 3 business days.

It is then sent to the packaging department ensuring adequate protection for your goods. This can take a couple of business days.

After that, we send it off to our shipping department and depending on your location it can take a few business days for the shipping company to pick-up your order as not all destinations have a daily shipping route.

All care is taken to process your order as fast as possible.

Thank you for your understanding.

Express Shipping

You the user/ buyer/ third party acknowledge and agree to the following:

If you would like express shipping please contact us on:

Please bear in mind that express shipping incurs additional charges and we cannot offer a flat express shipping charge as orders are of different weights and sizes incurring variable express shipping rates.

Frequently Asked Questions (FAQ)

You the user/ buyer/ third party acknowledge and agree to the following:

That you have read our Frequently asked questions (FAQ) section on the website.

Refund Policy

You the user/ buyer/ third party acknowledge and agree to our refund policy which is as follows:

Return based on change of mind.

Please pick your products carefully as we DO NOT accept refunds or returns based on change of mind.

Refunds/ Returns based on damaged and/ or faulty goods.

If your product is damaged or faulty then you will need to take photo’s or a video of the damaged or faulty product ensuring evidence is adequately captured in your photos or video and send it to:

Once we have assessed the product for the damage or fault we will offer you a refund, store credit, or re-send a new product out to you depending on what you would like us to do for you. We sincerely apologise in advance for the inconvenience this has caused you.


If your product is under warranty and the fault and/or defect complies with the terms of the warranty then you will ordinarily be entitled to the remedies stated within the terms of that warranty. A return/ refund under warranty needs to be investigated by the manufacturer before a return/ refund can be issued. Cost of the return is borne by the manufacturer when it is deemed that the manufacturer was at fault. However, if the consumer was at fault then the manufacturer reserves the right to recover costs from the consumer. You as the consumer have the right to a repair, refund, or replacement if it is deemed that the manufacturer is at fault.

Please email us on with evidence of the fault/ defect via photo’s or video capturing sufficient evidence of the products fault/ defects. We will then start our investigation and try to provide your with a resolution as soon as possible. We sincerely apologise in advance for the inconvenience this has caused you.

Our full refund policy can be access here.

Privacy and Disclaimer (CCPA & CGPR) Policy

You the user have read and agree to our Privacy Policy which can be access here. You further have read and agree to our Disclaimer (CCPA & CGPR) Policy which can be found here.

Gift Cards

You the user/ buyer/ third party acknowledge the following:

All Gifts are valid for 12 months from the date of purchase after which time they are deemed expired/ invalid.

Order Cancellation Fee

If you decide to cancel your order for whatever reason, we will impose a $5.00 cancellation fee. However, there will be times when we will not cancel the order, such as in the event that the order has already been shipped.